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Philips Troubleshooter

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Philips Troubleshooter

Client: Philips France
Role: Front-End PM / Scrum Master
https://philips-sav.sbeglobalcare.com/

Philips France required an online platform to manage their after sale. They needed a smooth simple process for the user to easily troubleshoot the device online, fix it or send it to repair and follow the repair process.

Working as part of a small team and closely with the project director and account holders at SBE. I was responsible for the whole front-end development. From defining the costing and the timelines, leading developers team, ensure code quality and customer expectations.